Air Ticketing Management

Air Ticketing and GDS Management gives you the knowledge about the functions of Airline Reservation, IATA World Geography, Itinerary Planning, Travel Documents and Amadeus Global Distribution System (GDS)

Air Ticketing and GDS Management is the course designed by the our reservation experts. By completing the course you will gain knowledge on Airline Fares Rules, Itinerary Planning, Airline Reservations, Passport, VISAs and Global Distribution System.

Duration: 3 Months

Air Ticketing and GDS Management – What you will learn

After completing this course you will be able to:

  • Advise customers/passengers on their itinerary domestic/international
  • Promote services and facilities available to airline passengers during their travel
  • Planning the itinerary and co ordinating with the passenger through out the journey
  • The formalities and procedures at the domestic and international airports
  • Advise customers on passport and visa requirements, along with selling travel insurance
  • Knowledge on usage of Global Distribution System to make and maintain reservations and issue travel documents

Air Ticketing and GDS Management – Course Content

  • IATA World Geography
  • IATA Global Indicators
  • Airline Terminologies
  • Understanding various booking classes and their usage
  • Knowledge of One World, Star Alliance and Sky Team Airlines
  • Airport Handling
  • Travel Documents such as Passports, VISA, Travel Insurance
  • PCI-DSS Compliance for Credit Card usage
  • IATA City & Airport IATA Codes
  • International Currency Codes
  • International Phonetics
  • International Time Calculations
  • Typing Skills
  • Interview Skills

Global Distribution System

  • Encoding & Decoding
  • Flight Schedules
  • Flight Availability
  • Flight Availability Options
  • Elements required for Passenger Name Record (PNR)
  • PNR Building
  • PRINT Analysis
  • OSI, SSR, MAAS, MEDA Services
  • Advance Seat Assignment (ASR)
  • Fare Quote Display (FQD)
  • PNR Pricing (TST – Single & Multi Passenger)
  • How to find the lowest Air Fares
  • Elements for Ticket Issuance
  • Ticket Issuance
  • Queue Management System (QMS)
  • Electronic Miscellaneous Docuement (EMD-A & EMD-S)
  • Ticket Re-issuance concepts
  • Automated Ticket Re-issuance
  • Concepts of Revalidation
  • Difference between Re-Issuance and Re-validation

Who should attend

This course is recommended for:

  • Who wants associate with Airlines and Airport Ground Staff
  • Who wants to be a part of travel & tourism domain
  • Travel Agents
  • Airline Reservation Agents
  • Tour Operators

Qualification

  • Pursuing or completed 12th Standard
  • Under Graduate / Graduate

Read about our Diploma in Travel and Tourism Management

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