Air Ticketing Management

Air Ticketing Management gives you the top notch understanding about the functions of Airline Reservation, IATA World Geography, Itinerary Planning, Airport Ground Operation, Amadeus and Galileo Global Distribution System (GDS)


Air Ticketing is the course designed by the our reservation experts. By completing the course you will gain knowledge on Airline Fares Rules, Airport Handling, Itinerary Planning, Airline Reservations, Passport, VISAs and Global Distribution System.


Duration: 6 Months


What you will learn

After completing this course you will be able to:


    • Advise customers/passengers on their itinerary domestic/international
    • Promote services and facilities available to airline passengers during their travel
    • Planning the itinerary and co ordinating with the passenger through out the journey
    • The formalities and procedures at the domestic and international airports
    • Advise customers on passport and visa requirements, along with selling travel insurance
    • Knowledge on usage of Global Distribution System to make and maintain reservations and issue travel documents


Course Content


    • Grooming
    • English Communication Skills
    • IATA World Geography
    • IATA Global Indicators
    • Airline Terminologies
    • City & Airport IATA Codes
    • Airport Handling
    • Global Indicators
    • Electronic Miscellaneous Document (EMD-A & EMD-S)
    • Amadeus GDS
    • Personality Development
    • Computer Skills
    • MS Word & MS Excel
    • Typing Skills
    • Interview Skills


Global Distribution System


    • Encoding & Decoding
    • Flight Schedules
    • Flight Availability
    • PNR Building
    • PRINT Analysis
    • OSI, SSR, MAAS, MEDA Services
    • Advance Seat Assignment (ASR)
    • Fare Quote Display (FQD)
    • PNR Pricing (Single & Multi Passenger)
    • Elements for Ticket Issuance
    • Ticket Issuance
    • Queue Management
    • Amadeus Informative System (AIS)
    • Amadeus Miscellaneous Entries
    • Re-issuance (Pre Flight & After Departure cases)
    • Refunds (Pre Flight & After Departure cases)
    • Timatic
    • Computer Skills
    • Typing Skills
    • Interview Skills


Who should attend

This course is recommended for:


    • Who wants associate with Airlines and Airport Ground Staff
    • Who wants to be a part of travel & tourism domain
    • Travel Agents
    • Airline Reservation Agents
    • Tour Operators




    • Pursuing or completed 12th Standard
    • Under Graduate / Graduate

Also, please check for our Advance Diploma in Aviation Management

Diploma in Travel & Tourism Management


Our Government Registrations & Affiliations

Air Ticketing is a specialized job oriented course, where the job profile will be:

  • Booking Air Tickets or Flight Tickets
  • Hotel Accommodation booking
  • Car Rental Bookings
  • Cruise Bookings
  • Holiday Packages
  • VISA Executive
  • Amadeus and Galileo Global Distribution System (GDS)

Amadeus is a platform where one can issue the tickets, cancel the tickets and re-issue in case of date changes. Majority of the travel agencies and airlines work on GDS. Amadeus is one of the renowned GDS application software.

Many of the airlines and travel agencies needs a basic qualification of 10+2 and the one who has completed the Diploma or certificate course in Air Ticketing Management.

Air Ticketing job is one of the best and termed as white collar job across the industry. The air ticketing jobs needs skills like customer service, personality development, Air Fares and Ticketing, Amadeus and Galileo.

Fill the details, Air Grace Team will contact you shortly!

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