Advance Diploma in Aviation Management

Aviation Management – Duration: 15 Months

Student Learning Perspective

Advising and Assisting Customers Onboard

First and foremost, one of the fundamental aspects of our courses is preparing students to effectively advise and assist customers onboard flights. From understanding passenger needs to ensuring their comfort and satisfaction throughout the journey, our curriculum focuses on instilling the essential skills required to deliver exceptional service at 30,000 feet.

Promoting Airline Services and Facilities

Moreover, in today’s competitive aviation landscape, promoting airline services and facilities is crucial for enhancing customer experience and loyalty. Our courses provide students with insights into the various services offered to airline passengers and strategies for effectively promoting them to enhance overall customer satisfaction.

Providing Excellent Customer Service

Furthermore, at Air Grace Aviation Academy, we understand the importance of delivering excellent customer service, especially in high-pressure environments such as airports. Our courses emphasize the development of interpersonal skills and customer service techniques to ensure that students are well-prepared to cater to the diverse needs of travelers.

Greeting and Assisting Hotel Guests

Additionally, in addition to aviation-specific training, our courses also cover aspects of hospitality, including greeting and assisting hotel guests. Students learn the art of welcoming guests with warmth and professionalism, setting the stage for a memorable and enjoyable stay.

Understanding Housekeeping Principles

Equally important, cleanliness and hygiene are paramount in the hospitality industry, and our courses include training on housekeeping principles to ensure that students understand the importance of maintaining a clean and inviting environment for guests.

Advising on Travel Requirements

Furthermore, navigating the complexities of travel requirements can be daunting for travelers, which is why our courses include training on passport and visa requirements, as well as travel insurance options. Students learn to provide informed advice and assistance to travelers, ensuring smooth and hassle-free journeys.

Utilizing Global Distribution Systems

Moreover, efficiently managing travel bookings is essential in the aviation industry, and our courses equip students with the skills to utilize Global Distribution Systems (GDS) for making reservations and issuing travel documents. Through hands-on training, students gain proficiency in systems like Amadeus and Galileo, enabling them to streamline the booking process and provide seamless service to customers.

Aviation Management – A Brief Overview of Course Contents

Grooming

To begin, the importance of professional appearance and etiquette is emphasized through training in essential grooming techniques.

English Communication Skills

Moreover, students enhance their verbal and written communication abilities in English, a crucial skill for effective interaction with passengers and colleagues.

Aviation Management

Additionally, insights into aviation regulations and operational procedures provide students with a comprehensive understanding of the industry.

Cabin Crew Responsibilities

Furthermore, understanding the duties and responsibilities of cabin crew members ensures that students are prepared for the demands of the role.

Announcements

Subsequently, mastering the art of making clear and effective announcements onboard aircraft is essential for ensuring passenger safety and comfort.

Emergency Situation Handling

Similarly, protocols and techniques for handling emergencies during flights are covered to ensure the safety of passengers and crew.

First Aid

Equally important, basic first aid skills are taught to provide students with the knowledge and confidence to respond to medical emergencies.

Introduction to Hospitality

Moving on, exploring the fundamentals of the hospitality industry helps students understand the broader context of their roles in aviation.

Hotels & Departments

Moreover, understanding the structure and functions of hotel departments prepares students for careers in hotel management.

Hotel Check-in

Additionally, efficient procedures for checking guests into hotels and managing reservations are essential skills for hospitality professionals.

Importance of Housekeeping

Likewise, recognizing the significance of cleanliness in hospitality settings underscores the importance of maintaining high standards of hygiene.

Guest Rooms

Furthermore, familiarity with the setup and maintenance of guest rooms ensures that students can provide comfortable and inviting accommodations for guests.

Hotel Amenities

Subsequent to that, exploring the amenities and services offered by hotels helps students enhance the overall guest experience.

Restaurant Service

Moreover, understanding restaurant operations and customer service prepares students for roles in food and beverage management.

Banquet

In addition, learning the planning and execution of banquet events equips students with skills in event management and catering.

Fidelio

Likewise, proficiency in using Fidelio, a popular hospitality management software, enhances students’ ability to efficiently manage hotel operations.

Travel & Tourism

Transitioning, exploring the principles and practices of the travel and tourism industry provides students with a broader understanding of the aviation sector.

IATA World Geography & Codes

Furthermore, familiarity with global geography and IATA codes enables students to navigate travel routes and destinations effectively.

Travel Documents

Moving forward, understanding essential travel documents ensures that students can assist travelers in meeting documentation requirements.

Flight Schedules & Time Tables

Additionally, knowledge of airline schedules and timetable management facilitates efficient travel planning for passengers.

Air Transport Regulations

Equally, awareness of regulations governing air transportation is essential for ensuring compliance and passenger safety.

Land Transport

Similarly, exploring different modes of land transportation broadens students’ understanding of travel options.

Water Transport

Moreover, learning about water transport options enhances students’ knowledge of alternative travel methods.

Air Transport

Likewise, understanding the principles of air transportation, including ticketing and baggage handling, prepares students for roles in aviation operations.

Car Rentals Domestic & International

Furthermore, exploring car rental services provides students with additional options for ground transportation.

Air Ticketing IATA

Transitioning, learning air ticketing procedures and IATA regulations equips students with essential skills for managing travel bookings.

Fare Construction

Moreover, understanding how airfare is calculated and constructed enables students to provide accurate pricing information to customers.

Taxes, Fees & Charges

Subsequently, familiarity with taxes, fees, and charges associated with air travel ensures transparent and fair pricing for passengers.

Electronic Miscellaneous Document

Equally, knowledge of electronic documentation streamlines transaction processes and enhances efficiency in travel bookings.

Automated Electronic Ticket – Amadeus

In a similar vein, proficiency in issuing automated electronic tickets using the Amadeus system simplifies ticketing procedures for students.

Automated Electronic Ticket – Galileo

Similarly, proficiency in issuing automated electronic tickets using the Galileo system enhances students’ ticketing capabilities.

Amadeus GDS

Continuing, acquiring proficiency in using the Amadeus Global Distribution System (GDS) facilitates seamless travel bookings for customers.

Galileo GDS

Correspondingly, acquiring proficiency in using the Galileo Global Distribution System (GDS) expands students’ booking capabilities.

Personality Development

Moving on, enhancing personal and professional skills prepares students for success in the workplace and beyond.

Case Studies

Moreover, analyzing real-life scenarios develops problem-solving skills and enhances students’ ability to apply theoretical knowledge in practical settings.

Practical Trainings

Similarly, applying theoretical knowledge in practical settings provides students with hands-on experience and reinforces learning outcomes.

Computer Skills

Likewise, developing proficiency in essential computer applications equips students with the technological skills required in modern workplaces.

MS Word & MS Excel

To illustrate, mastering Microsoft Word and Excel enhances students’ ability to create documents and analyze data efficiently.

Email Management

Finally, effective email etiquette and management techniques improve students’ communication skills and professionalism.

Benefits of studying Aviation Management (Cabin Crew Courses) with us:

100% Placement Support:

Assurance of comprehensive assistance in securing employment post-internship, ensuring successful career transitions.

Paid Internships:

Internship programs where participants receive monetary compensation for their work, gaining practical experience.

Practical Trainings:

Hands-on learning experiences designed to bridge the gap between theoretical knowledge and real-world application.

In-Flight Familiarisation:

Sessions allowing interns to shadow professionals, observe workflows, and actively participate in relevant tasks.

Dedicated Placement Assistance Cell:

Supportive team offering guidance and assistance to interns throughout the job search and placement process.

Campus Placement Drives:

Events organized to connect interns with potential employers, providing networking opportunities and job prospects.

Best & Interactive Training Resources:

Diverse range of materials including online courses, workshops, and interactive modules to cater to different learning styles.

Modern Training Technology:

Utilization of cutting-edge tools and resources to enhance the learning experience and simulate real-world environments.

Dedicated Modern Computer Lab:

State-of-the-art facilities equipped with modern technology to provide interns with access to necessary tools and resources.