Air Ticketing Management gives you the top notch understanding about the functions of Airline Reservation, IATA World Geography, Itinerary Planning, Airport Ground Operation, Amadeus and Galileo Global Distribution System (GDS)

Air Ticketing is the course designed by the our reservation experts. By completing the course you will gain knowledge on Airline Fares Rules, Airport Handling, Itinerary Planning, Airline Reservations, Passport, VISAs and Global Distribution System.

Duration: 6 Months

What you will learn

After completing this course you will be able to:

  • Advise customers/passengers on their itinerary domestic/international
  • Promote services and facilities available to airline passengers during their travel
  • Planning the itinerary and co ordinating with the passenger through out the journey
  • The formalities and procedures at the domestic and international airports
  • Advise customers on passport and visa requirements, along with selling travel insurance
  • Knowledge on usage of Global Distribution System to make and maintain reservations and issue travel documents

Course Content

  • Grooming
  • English Communication Skills
  • IATA World Geography
  • IATA Global Indicators
  • Airline Terminologies
  • City & Airport IATA Codes
  • Airport Handling
  • Global Indicators
  • Electronic Miscellaneous Document (EMD-A & EMD-S)
  • Amadeus GDS
  • Personality Development
  • Computer Skills
  • MS Word & MS Excel
  • Typing Skills
  • Interview Skills

Global Distribution System

  • Encoding & Decoding
  • Flight Schedules
  • Flight Availability
  • PNR Building
  • PRINT Analysis
  • OSI, SSR, MAAS, MEDA Services
  • Advance Seat Assignment (ASR)
  • Fare Quote Display (FQD)
  • PNR Pricing (Single & Multi Passenger)
  • Elements for Ticket Issuance
  • Ticket Issuance
  • Queue Management
  • Amadeus Informative System (AIS)
  • Amadeus Miscellaneous Entries
  • Re-issuance (Pre Flight & After Departure cases)
  • Refunds (Pre Flight & After Departure cases)
  • Timatic
  • Computer Skills
  • Typing Skills
  • Interview Skills

Who should attend

This course is recommended for:

  • Who wants associate with Airlines and Airport Ground Staff
  • Who wants to be a part of travel & tourism domain
  • Travel Agents
  • Airline Reservation Agents
  • Tour Operators


  • Pursuing or completed 12th Standard
  • Under Graduate / Graduate
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